The only problem with it, is that, it reload the latest driver when you plug the device on a never used USB port. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Prolific also prohibits the distribution of any PL drivers including download links without written permission from Prolific. Thanks for your feedback, it helps us improve the site. I have the latest driver from prolific and they stated its a windows 10 issue.

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In case you suspect a counterfeit chip inside, you may also contact Prolific to provide the vendor information.

Of course, you can try to manually update the driver at Prolific site: I don’t want to send my devices to trash because they are too old less than a year! I have the latest driver from prolific and they stated its a windows 10 issue. Hi, I’m afraid that there is no solution This site in other languages x.

If you watch the configuration panel, you will see the COM port coming OK, but then switch off because of error In the meantime action according this guideline was successful: I prefer not to usbb all updates. Prolific does not sell cables with Prolific brand and packaging.


Website Design uzb Alvitr. This work fine, but looking at the configuration panel, you will then notice that there is an error code 10 and the driver is not working properly.

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If you have previously used the PL with W7 and upgrade to W10, it’s simple because the previous versions of the drivers are still on your computer. As many people, you probably upgrade directly from W7 to W10, and sure, don’t know that this problem was already present with W8. Hi, Thank you for posting your query on Microsoft Community. Hope this information helps and let us know the status of the issue we will be glad to help you.

FelixHitz Replied on December 10, Thanks gmux-03 your feedback, it helps us improve the site.

I’m gmud-03 that there is no solution Prolific will take proper and severe actions to cease and confiscate these counterfeit products.

RobbieAitkenhead Replied on December 10, Click on properties, and get the details: There is lot’s of people reporting problems with W10 and Prolific devices based on popular PL adapter.


Click on Hardware and Sound, click on Hardware and Devices. Thanks for marking this as the answer. The procedure above works, but only temporary.

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Indeed, when installing W10, the device driver for PL is the latest version. Tell us about your experience with our site. Hey, but I can’t do that myself!!! In reply to OmarGimenez’s post on November 22, Prolific advices end-users to only purchase vendor branded cable products with company name contact g,us-03 for service and support.

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It allow to inhibit the auto-update for a particular program or driver Prolific in our case. So, if you change place of connection, you should manually set the driver to 3.

We issue this warning to all our customers and consumers to avoid confusion and false purchase. Taipei Headquarter 7F, No.